Join Loyalty Program

Link to join or to check your current point balance

Mobile Join

Loyalty Program Rules

How Our Loyalty Program Works:

At Isabella’s Mochi Donuts, we appreciate your continued support and want to reward you for every purchase. Here’s how our loyalty program works:

  1. Earning Points:
    • You will earn 1 loyalty point for every $1 spent (before tax and additional fees) at any of our participating locations.
    • Points are awarded based on the subtotal amount of your purchase, excluding taxes, shipping fees, or discounts.
  2. Points Promotions:
    • From time to time, we offer double points promotions. During these events, you can earn 2 points for every $1 spent.
    • Points promotions are announced via email and in-store, so be sure to keep an eye out for our special offers!
    • We also offer special point promotions, like 50 points for a box of donuts on top of your regular points
  3. Redeeming Points:
    • Once you’ve accumulated enough points, you can redeem them.
    • You can view your points balance at any time by signing into your account on our website or through our app.
    • Points are not redeemable for cash and cannot be transferred to another account.
  4. Exclusions and Limitations:
    • Points will not be earned on purchases of gift cards, and any returns or refunds will result in the associated points being deducted from your account.
    • Loyalty points do not expire, but we reserve the right to make changes to the program or point expiration policies with prior notice.
  5. Tracking Your Points:
    • You will receive updates on your point balance via email and at checkout. You can also track your progress through your online profile.
    • In case of any discrepancies in your points balance, please contact our customer service team, and we’ll be happy to assist you.
  6. Program Changes:
    • Isabella’s Donuts reserves the right to change or terminate the loyalty program at any time. Any modifications to the program will be communicated through our official communication channels.

Need Help?

If you have any questions or issues regarding your loyalty points, feel free to reach out to us at team@isabellasdonuts.com or speak with a team member in-store.

Scroll to Top