Job Title: Front of House Team Member / Barista – Isabella’s Mochi Donuts, Bayview Location
Job Type: Part-Time / Full-Time
Location: Bayview, Toronto, ON
Job Description:
Isabella’s Mochi Donuts is looking for an enthusiastic and customer-focused Front of House Team Member with barista experience to join our Bayview location. As the first point of contact for our guests, you’ll be an essential part of creating the welcoming and fun experience that our customers love. You will be responsible for delivering exceptional customer service, making quality coffee beverages, and helping our team bring the vibrant u and unique experience of Isabella’s Mochi Donuts to life.
Key Responsibilities:
- Customer Service: Greet customers warmly, answer any questions, and provide helpful guidance on menu items, including recommendations on donut flavours and coffee pairings.
- Order Management: Take and process orders efficiently, ensuring accuracy and speed during peak hours. Handle point-of-sale transactions with care.
- Barista Duties: Prepare high-quality coffee beverages and other drinks, following standardized recipes and ensuring consistency with our standards. Knowledge of espresso-based drinks is essential.
- Product Presentation: Ensure that our donuts, coffee, and other items are presented in a way that reflects our brand – fun, vibrant, and visually appealing.
- Store Appearance: Keep the front of house clean and inviting, including the display cases, counters, tables, and seating areas. Restock supplies as needed.
- Customer Interaction: Engage with customers, collect feedback, and share information about our flavours, loyalty programs, and limited-time offers. Help promote our seasonal and limited-edition items
- Team Collaboration: Work closely with kitchen and back-of-house staff to ensure smooth operations, communicating clearly during busy shifts.
Qualifications:
- Experience: 1+ years of experience in a similar customer service or front-of-house role; barista experience is required.
- Passion for Coffee and Donuts: Strong interest in quality coffee preparation and a love for unique, creative flavours.
- Customer-Oriented Mindset: Friendly, outgoing, and committed to providing an exceptional customer experience.
- Adaptability: Able to work in a fast-paced environment and stay calm under pressure.
- Attention to Detail: Careful with order accuracy and able to maintain cleanliness and organization.
- Reliable and Punctual: Consistently dependable and on time, especially during high-demand hours.
Benefits:
- Growth Opportunities: Opportunity to grow within the company as we expand.
- Employee Perks: Discount on products and complimentary drinks during shifts.
- Fun Work Environment: Join a positive and vibrant team passionate about delivering a unique experience to our community.
How to Apply:
If you are ready to bring energy, creativity, and a smile to Isabella’s , we want to hear from you! Please send your resume and a brief introduction about why you’d be a great fit for our team.